Returns must be made within 14 days of receiving your order and the items must be in their original unused condition with all tags intact. We're unable to offer returns on pierced jewellery, cosmetics or swimwear where the hygiene seal has been removed. 1. Pack your unwanted items in the original packaging 

Items will be rejected by our quality and control if:

  • Items have been worn
  • Items have been washed
  • Items have had the tags removed or tampered with
  • There is make up transfer on the item
  • The item is marked or stained 
We kindly ask our customers to be careful when trying on clothing,items, so this process can be avoided. I
If the goods have been tampered with, they will be returned back to the customer and the customer will incur the carriage charge. If this charge is not made, the goods will unfortunately be destroyed. 

What if my item is damaged? 

If there is any fault with your item please notify us within 24 hours of receiving the goods so we can investigate this.

What if I have entered the wrong delivery address

Please ensure that you enter the correct delivery address when placing your order. If the wrong address is entered, the customer will be charged to have the parcel sent back to us and to the correct address. Please note, the original shipping cost is none refundable. This is a cost met by the customer to have goods shipped to them.